Top 10 Free Chat Plugins For WordPress
A website’s sole purpose is to give out information to its users as well as to provide them with useful information about your products and services. Of course the traditional way of doing this to write it out for your visitors to read page after page, but what if your visitors want more or have more specific questions that not present on your website?
Nothing beats real-time one on one conversation and providing quick responses to your visitors’ questions. One and also the best way to accomplish this is to implement a very nice live chat option for them to get answers to those more specific questions.
With a live chat option users of a website can get a sense of trust between them and the webmasters and when that trust is established you can be sure that they will always return to your website next time they need help or something.
So with all that said about live chats, I don’t see any reason why a website out there today won’t have one already on their website. But just in case you don’t but want to integrate one into your site here is a list of some of the best and most responsive free live chat plugins for WordPress.
1. Everest Chat Buttons Lite
Everest Chat Buttons Lite is another chat plugin that great for WordPress sites looking to integrate one of the world’s largest messenger – WhatsApp. The plugin comes with a lot of customization options to suit your needs.
With this plugin you can make an unlimited amount of shortcodes and place them wherever you want, from posts to pages. You also get the chance to customize the shortcode button color.
You don’t need to have any technical know how whatsoever to implement this plugin as it has a very simple and straightforward configuration process. If you have more than one account and want to add them all, you also get the option to do that.
Features:
- Fully customizable shortcodes
- Supports multiple accounts
- Add working days
- Automatic pop-up notification
- Unlimited shortcodes
2. WP Live Chat
WP Live Chat Support is the number one on our list due to its versatility and the fact that it is perfect for both large and small businesses, plus the fact that you get to enjoy some kind of premium feature all for free.
With this plugin you can chat with an unlimited number of users at the same time and also it comes equipped with 6 live chatbox themes all predefined. Even when you are offline and you send a message it saves your message until you get back online.
If you are the type that prefers chatting with emojis and GIF then they got you covered because you the plugin supports GIF, emojis, and even animations. Want to know when someone responds to your message? You can enable the notification to get a ding when this happens.
Features:
- No subscription required
- Compatible with most themes
- Movable live chatbox
- Anonymity option
- Supports multiple media
- Compatible with translation plugins
3. Tidio Live Chat
Tidio Live Chat is one plugin that was meant to ease the pain of setting up a live chat option and with their very responsive widget, you are sure to get your users engaged. The plugin is fully customizable from its color schemes to its border-radius and even positioning.
Tidio comes with support for over 150 languages making communication between you and your international visitors a walk-in-the-park and for more functionality they even have an app for mobile and tablet users. Offline messages are also available, notification is available for users too and many other great features.
Features:
- Supports multiple languages
- Comes with a dedicated mobile app
- Works perfectly with MailChimp and SalesForce
- Automated messaging
4. LiveChat
LiveChat is another plugin that deserves a spot on our list of best free plugins for WordPress as you can initiate a live-chat immediately with a user on your website. This plugin I’ll say is meant for the more technical ones as it gives you more power and control over your chat.
Some of LiveChat’s really great features includes chat invitations and multiple chat option as well as other very comprehensive features. Another advantage of using this plugin is it very cool ticketing system which enables you to manage your users’ requests very easily.
Its responsiveness is also something that worth noting because it automatically resizes to fit perfectly on whichever kind of device you are using.
Features:
- Fully customizable chat widget
- Supports multiple chats
- Dedicated mobile application
- Users Tracking
- Email marketing
5. Pure Chat
Pure Chat is a chat plugin that offers its users an unlimited option for chat which makes the process of managing users queries super easy. Pure Chat is recommended for those looking to just get a simple live-chat feature on their site.
It is really very easy to integrate and use, user-friendly as well as a fully customizable. When you are out or currently not available you get an email form to send out to your users. If you also ever feel like you want to go through your chats, you can do that in the transcript history.
If you don’t want to ever miss a chat with your users you get an option to set triggers and also to set a notification.
Features:
- Unlimited Chat option
- Option to set triggers
- Customizable notification features
- Email forms available
- Supports only three agents
6. REVE Chat
REVE Chat is meant for all kinds of web platforms ranging from blogs to online stores to the more professional webmasters. With this plugin, your users can even get connected while you enhance your customer service. REVE Chat is a cloud-based plugin that gives you the power to engage with users in real-time.
It also supports multiple media communication systems like voice and video calls and even gives you an option to connect your social media accounts like Facebook, Twitter, and Viber. The plugin comes packed with other incredible features like user analytics, screen-sharing, and a fully customizable chatbox.
Features:
- Dedicated mobile application
- Screen-sharing option
- Supports video chat option
- Real-time analytics
7. Tawk.To Live Chat
Tawk.To is another great plugin we would recommend as it comes packed with all the features needed to set up and start a live chat on your website. It is also very flexible and has very simple customizable options to make the plugin integrate with your theme perfectly.
It doesn’t end at that, the plugin is also compatible with multiple browsers, retina-ready and even supports an unlimited number of agents all at a time. If your users are mostly foreigners you have nothing to worry about as the plugin supports multiple languages. You can also modify your chat so it complies with your website’s design.
Features:
- Easy modification
- Supports unlimited chat simultaneously
- Cross-browser compatible
- Flexibility
8. Zendesk Live Chat
Zensesk is a quite popular chat plugin that has been around for a while now and allows you to interact with your website users in real-time. It comes with a dashboard where you can manage all your transactions and monitor your website stats. It is only available in 40 languages right now and works perfectly across all major web browsers.
The downside is that you can only chat with one user at a time but if you are using the paid version you get to enjoy an unlimited chat option. Another incredible feature of the plugin is the fact that agents can transfer chats between themselves, therefore, making it difficult to ever be offline. Zendesk can also be integrated into tools like apps.
Features:
- Compatible with major browsers
- Chat transfer option
- Notification option
- Customizable chatbox
- User-friendly dashboard
9. Formilla Live Chat
The Formilla plugin comes with various packages that would make live chatting as simple as it can be, and all this comes for free. But if you ever need some more then you can always check out some of their premium add-ons. You get to enjoy multiple chat options and real-time analytics of your users.
No matter what kind of browser you use, you are always going to get that seamless feel when it comes to Formilla because it supports multiple browsers. It doesn’t end there, you also get enjoy it support for multiple languages and you even get the option to customize the text to suit your users. You can also transfer a chat from one agent to the other to ensure efficient support.
Features:
- Supports multiple languages
- Supports chat transfer
- Smart messaging option
- Notifications option
- Cross-browser support
10. Wise Chat
Wise chat is a very great popular chat plugin that was built mainly with social media users in mind, with Wise Chat you can also run more than one chat on a single page. Installing this plugin is very easy as all you have to do is embed a shortcode on your website and you’re good to go.
Users are also given the option to go incognito mode thereby not making their identity visible during a live-chat. You can even run multiple chats in chat rooms and convert chats from chat rooms to private chats.
Features:
- Supports multiple chats
- Banning of IP addresses
- Supports multimedia
- Supports anonymity
11. Click to Chat for WhatsApp
Well just as the name implies Click to Chat for WhatsApp is a plugin used to add support for WhatsApp live-chat onto your website. This plugin is best for those who most of their users use the instant messaging app, and when those users finds out that their favorite messaging app is integrated into your website, that would give them the reason to always return. The plugin can also be used to connect your users by redirecting them to ask their questions to the WhatsApp community and thereby generating this wonderful customer service experience.
Features:
- Personalized shortcodes
- Supports multiple accounts
- Floating chat button
- Supports multiple button icons
- Supports 2 positions
To wrap it all up, if you are a webmaster and you make use of WordPress then you are in luck because to tell you the truth, nothing beats getting information first hand and these free WordPress chat plugins listed above are sure going to be of great help to your business notwithstanding if it is a small, medium or large scale business.
If you run a website and don’t have a live chat option integrated into it yet then I don’t know what you’re waiting for because WordPress has done all the work for you and now all you have to do is just install a plugin and you are set and ready to go.
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